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Welcome to our FAQ page.
Here, you'll find answers to common questions about our high-quality canvas prints, eco-friendly practices, and delivery services. Our goal is to make your shopping experience as smooth as possible. If you have any additional questions, please feel free to contact us directly. Thank you for choosing Earth Photo Print to enhance your space with our unique artworks.
What payment options are available in your store?
We accept payments through secure options provided by Etsy, including credit cards, PayPal, and other payment methods available based on your region.
What are the delivery times for my orders?
Delivery times vary depending on your location and the product ordered. Generally, orders are delivered within 4 to 5 business days. More specific information can be found on each product page.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package via the delivery company's tracking website.
Do you offer international shipping options?
Yes, we ship worldwide. Shipping fees and delivery times may vary depending on the destination. Please refer to each product page for more details.
What should I do if I receive a defective or damaged product?
Yes, we ship worldwide. Shipping fees and delivery times may vary depending on the destination. Please refer to each product page for more details.
What should I do if I receive a defective or damaged product?
We apologize for any inconvenience. If you receive a defective or damaged product, please contact us within 7 days of receipt with photos of the product and packaging. We will arrange for an exchange or a refund.
Are your canvas prints ready to hang?
Yes, all our canvas prints are mounted on sturdy wooden frames and are ready to hang upon receipt.
Do you sell photos as digital downloads or as physical prints?
We do not sell digital downloads. Our products are genuine canvas prints, ready to be hung in your interior to add a touch of elegance and charm.
What size options are available for your prints?
We offer several sizes for our canvas prints to fit all spaces. You can choose the size that best suits your interior decor.
What is the quality of your canvas prints?
We use high-quality materials to ensure vibrant and long-lasting colors. Each canvas print is carefully made to provide a faithful and beautiful reproduction of the original photograph.